by DriveSure | Sep 18, 2019 | Dealer Blog
What do oil changes and fresh, delicious pizza have in common? More than you think! From a quick frozen pizza to a nice night out at a local pizzeria, hungry pizza fans have seemingly endless options for quality and experience. The same is true for oil changes. Every...
by DriveSure | Sep 6, 2019 | Dealer Blog
Customers come first. It’s the mantra of many dealerships, but it’s easy to say and harder to live out. That’s where the deeper value of upselling comes in. For top dealerships, it goes far beyond an increase in service revenue: it’s about educating your customers and...
by DriveSure | Aug 22, 2019 | Dealer Blog
Increasing service traffic is more important and more difficult than ever. 70% of customers who got their car from a dealer did not return for service in the past year, according to Cox Automotive. This creates a huge loss of revenue for the dealership because most of...
by DriveSure | Jul 18, 2019 | Dealer Blog, Dealership Service
How does your dealership communicate with customers? Great communication is an investment. Luckily the return is a big one: the return of your customers. Especially when increasing customer retention by 5% can increase profits by 25% to 95%. A focused effort on...
by DriveSure | Jun 6, 2017 | Dealer Blog, Dealership Service
“90% of dealership service customers that buy tires elsewhere never return to the dealership for service.” Americans are keeping their cars longer than ever before, often for 10+ years. Tires typically must be replaced after six years (or more often,...
by DriveSure | Mar 15, 2017 | Dealer Blog
Make new friends, but keep the old… This is a ditty that many of us remember from our childhoods. However, the idea is especially true for car dealerships when it comes to keeping existing customer happy … and coming back. The challenge is maintaining a good...
