Turn Every Service Visit Into a Reason to Return

DriveSure helps new-car dealerships extend the value of every routine service visit, keeping your dealership connected to customers between visits and giving them a reason to return when it matters most.

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Scheduled maintenance is where retention is built. When the unexpected happens, it's tested. DriveSure helps dealerships own both moments.
Scheduled maintenance is where retention is built. When the unexpected happens, it's tested. DriveSure helps dealerships own both moments.

Service Activated Benefits:
A Compelling Reason to Return

DriveSure’s Service Activated Benefits give vehicle owners a period of dealer-loyal roadside assistance and tire coverage at each qualifying service visit, giving them a reason to return for routine service and when the unexpected happens. That means dealerships can:

  • Create a more compelling “why service here?” story
  • Keep customers even after their factory warranty expires
  • Keep competitors at bay when unexpected vehicle issues occur
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Prepaid Maintenance Designed
For The Service Lane

Prepaid Maintenance drives return visits and repair order volume, all while providing much appreciated cost savings to your customers. But most dealerships only get one chance to sell prepaid maintenance packages: during F&I conversations, a time when customers are also considering a wide variety of offers. DriveSure Prepaid Maintenance is designed to be sold in the service lane, while customers are already focused on vehicle maintenance.

86
%

12-month retention rate
of customers purchasing
prepaid maintenance

78
%

Of packages sold are for
vehicles with more than
36,000 miles on odometer

67
%

Of vehicle owners return to their dealership for DriveSure Benefit renewal at least twice per year

"The team and support behind your product are top tier. Providing roadside and tire benefits for such a low cost is a great retention tool."

Mark Owen, Service Manager
Servco Lexus Honolulu

"DriveSure benefits are the reason a large portion of customers come in to get their oil change done on time without question."

Kelly Moon, Service Consultant
Huffines Auto Dealerships

"Great quality retention program and customer service is great."

Michael Pratt, Fixed Op Director
Fourstars Auto Group

"In an environment where any service center can perform maintenance, the program allows me to provide an extra level of customer service. It's great for retention."

Allen Moore, Fixed Op Director
Huffines Auto Dealerships

"We've partnered with DriveSure for well over 15 year across three different dealerships, and their consistency, support, and value have been unmatched. The program delivers real benefits—both to customers and to the service drive. They understand the realities of fixed operations and provide solutions that actually move the needle on customer satisfaction, retention, and revenue. I would highly recommend it to any dealership looking to elevate their customer experience and strengthen loyalty."

Luke Ammann, Fixed Op Director
Jim Bone Nissan

"Towing and tire coverage for vehicles out of warranty is great!"

Michael Bucca, Service Advisor
Lilliston Ford

Proudly Serving New Car Dealerships Since 1947

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FREE RESOURCE

The 2026 Dealership Service Retention Report:
What Today's Service Customers Actually Want

New research from more than 1,200 vehicle owners reveals what keeps customers loyal to dealership service departments and what sends them somewhere else.

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