by DriveSure | Dec 5, 2019 | Dealer Blog
There’s a rarely-discussed reason that can cause even your most loyal customers to start going somewhere other than your dealership for service. Often, when a vehicle breaks down, the owner’s roadside assistance provider will take them to the nearest service...
by DriveSure | Nov 23, 2019 | Dealer Blog
Of the over 16,000 car buyers in a recent survey, just 42% indicated that they’d met members of the service department. That means that a whopping 58% either hadn’t been introduced to the service team or couldn’t remember the interaction.Like any other well-oiled...
by DriveSure | Nov 7, 2019 | Dealer Blog
A loyal customer is a valuable asset to your dealership. But in an age where customers have more options and information at their fingertips, especially when it comes to their vehicles, the question must be asked—is loyalty dead in the service industry? ...
by DriveSure | Oct 24, 2019 | Dealer Blog, Uncategorized
A special on an oil change plus a manicure? Maybe a free workout class while your tires are rotated? Why not hit a few golf balls while you wait? We live in the age of experiences. Some dealerships have taken that experience to the next level. For many dealerships,...
by DriveSure | Oct 10, 2019 | Dealer Blog
Successful dealerships are innovative dealerships. Technology is an essential part of innovating, but adding new technology isn’t just about keeping up with the times. It’s about providing the best experience to keep customers coming back. So how do you decide which...
by DriveSure | Sep 18, 2019 | Dealer Blog
What do oil changes and fresh, delicious pizza have in common? More than you think! From a quick frozen pizza to a nice night out at a local pizzeria, hungry pizza fans have seemingly endless options for quality and experience. The same is true for oil changes. Every...
