by DriveSure | Sep 9, 2021 | Drive-Sure Blog
This article was originally posted to DrivingSales.com Last year, dealership service sales were estimated to reach $49.5 billion in the United States alone. For dealerships focused on their business development (and even those who aren’t), stats like that are...
by Bill Springer | Aug 26, 2021 | Drive-Sure Blog
This article was originally posted to DrivingSales.com “Innovation needs to be part of your culture. Customers are transforming faster than we are, and if we don’t catch up, we’re in trouble.” – Ian Schafer Dealerships are in constant competition. Between other rival...
by DriveSure | Aug 5, 2021 | Drive-Sure Blog, Uncategorized
Your customer has signed on the dotted line, happily driving off the lot in their brand-new vehicle. It’s easy to think of what comes next as a bit of a honeymoon period. Whether they’re covered by a factory warranty or lucky enough to have factory-paid maintenance,...
by DriveSure | Jul 8, 2021 | Drive-Sure Blog
Electric vehicles (EVs) are quickly becoming the new norm, and service departments need to adapt to this reality. In the first quarter of 2021, battery-only EV sales soared 45% year over year, compared with 11% growth in the overall auto market, according to Cox...
by DriveSure | Jul 9, 2020 | Dealership Service, Drive-Sure Blog
This article was originally posted to DrivingSales.com A service advisor’s job is often one with a dozen things needing attention at the same time — greeting customers, passing on work orders, checking on parts, taking calls, making calls, and more. But as we’re often...
by DriveSure | Jun 25, 2020 | Dealer Blog, Dealership Service, Drive-Sure Blog
This article was originally posted to DrivingSales.com Service writers do a lot of things. They answer the phone and greet your customers. They master dealership technologies. They cross-sell and upsell. The list goes on and on. But, of all the things they do, the...