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The Secret to Service Retention? Start Before They Leave the Dealership

The Secret to Service Retention? Start Before They Leave the Dealership

by DriveSure | May 6, 2025 | Dealer Blog, Dealership Service

Most dealerships think of service retention as something you deal with after the sale — maybe a few weeks later with a reminder email or a call from the BDC. But here’s the thing: by the time you’re trying to win that customer back, you might already have lost them....
In Review: Measuring the Performance of Your Service Advisors

In Review: Measuring the Performance of Your Service Advisors

by DriveSure | Dec 9, 2021 | Dealership Service

This article was originally posted to DrivingSales.com Service advisors are the bridge between your customers and your service department, bringing in new repair orders and new profits. Which means, if they aren’t measuring up, your service department likely isn’t...
Car Dealership Marketing: Metrics to Track (with Benchmarks)

Car Dealership Marketing: Metrics to Track (with Benchmarks)

by DriveSure | Nov 25, 2021 | Dealer Blog

This article was originally posted to DrivingSales.com You already know that marketing is a key component to selling and servicing more vehicles. But do you know just how well your marketing works for your dealership? To get a clear answer to that question, you’ll...
Top Business Development Strategies for Service Departments

Top Business Development Strategies for Service Departments

by DriveSure | Sep 9, 2021 | Drive-Sure Blog

This article was originally posted to DrivingSales.com Last year, dealership service sales were estimated to reach $49.5 billion in the United States alone. For dealerships focused on their business development (and even those who aren’t), stats like that are...
Don’t Let Customers Expire with Their Warranty

Don’t Let Customers Expire with Their Warranty

by DriveSure | Aug 5, 2021 | Drive-Sure Blog, Uncategorized

Your customer has signed on the dotted line, happily driving off the lot in their brand-new vehicle. It’s easy to think of what comes next as a bit of a honeymoon period. Whether they’re covered by a factory warranty or lucky enough to have factory-paid maintenance,...
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Recent Posts

  • The Secret to Service Retention? Start Before They Leave the Dealership
  • Selling Like You Would to Your Mother: Lessons from Tully Williams
  • The Fixed Ops Playbook Has Changed: What’s Next in 2025?
  • Why Your Dealership’s Social Media Isn’t Working (And How to Fix It)
  • Are Recalls a Secret Weapon for Customer Retention?

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DriveSure makes it easy for new car dealerships to offer unbeatable vehicle maintenance and bring customers back for service, tires, and unplanned repairs. By providing a unique suite of benefits with each oil change, DriveSure dealerships stand out from the crowd and create lasting relationships with their customers. For vehicle owners, DriveSure benefits provide peace of mind on the road and make it easier than ever to resolve unplanned repairs and tire issues.

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