Have Oil Changes Become a Commodity?

In the past month or so, I’ve heard a lot of Service Managers and Fixed Operations Directors express that they’ve resigned to the notion that prices dictated by their manufacturers commoditize their routine services – especially oil changes. In other...

Why Krex Graphite Engine Lubricant®?

We know that car dealerships takes every opportunity to choose the right products with the most benefits to the vehicles in their care.  Here at Krex, Inc., we recommend graphite as the ultimate product for engine lubrication.  Here’s why Krex Graphite Engine...
The 2020 Service Retention Report Is Here!See what nearly 2,000 service customers said about why they return, why they don't, and what dealerships can do about it.