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5 Ways Dealerships Can Better Compete for Service Customers

5 Ways Dealerships Can Better Compete for Service Customers

by DriveSure | Jun 24, 2021 | Dealership Service

The service department is a crucial profit center for new-car dealerships. But earning and retaining the customers that make that profit possible isn’t easy. Aftermarket service providers are constantly working to win your customers over, and they’re often pretty good...
How High-Performing Dealerships Increase Service Traffic

How High-Performing Dealerships Increase Service Traffic

by DriveSure | Aug 22, 2019 | Dealer Blog

Increasing service traffic is more important and more difficult than ever. 70% of customers who got their car from a dealer did not return for service in the past year, according to Cox Automotive. This creates a huge loss of revenue for the dealership because most of...
A Fresh Look at Dealership Communication’s Impact on Retention

A Fresh Look at Dealership Communication’s Impact on Retention

by DriveSure | Jul 18, 2019 | Dealer Blog, Dealership Service

How does your dealership communicate with customers? Great communication is an investment. Luckily the return is a big one: the return of your customers. Especially when increasing customer retention by 5% can increase profits by 25% to 95%. A focused effort on...
5 Critical Moments to Create an Amazing Dealership Experience

5 Critical Moments to Create an Amazing Dealership Experience

by DriveSure | Jul 3, 2019 | Uncategorized

Outstanding service is no longer just “service with a smile.” In a world focused on customer experiences, dealerships must offer above-and-beyond service that keeps customers coming back. It’s about making customers feel like a valued and significant part of your...

Turn your Oil Change Service into a Strategic Customer Retention Tool

by DriveSure | Jun 21, 2017 | Dealership Service

Article written by Bill Springer. Perhaps the most commonly performed procedure in the new car dealership service department is the oil change.  Getting customers to return several times a year for this preventive maintenance service is perhaps the most telling...
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Recent Posts

  • Why the Role of Service Advisor Needs a Rethink
  • From Mobile Service to Customer Loyalty: What Smart Dealerships Are Learning Now
  • From Clipboard to Kiosk: Innovating Dealership Service Experiences
  • The Secret to Service Retention? Start Before They Leave the Dealership
  • Selling Like You Would to Your Mother: Lessons from Tully Williams

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DriveSure makes it easy for new car dealerships to offer unbeatable vehicle maintenance and bring customers back for service, tires, and unplanned repairs. By providing a unique suite of benefits with each oil change, DriveSure dealerships stand out from the crowd and create lasting relationships with their customers. For vehicle owners, DriveSure benefits provide peace of mind on the road and make it easier than ever to resolve unplanned repairs and tire issues.

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