by DriveSure | Oct 10, 2019 | Dealer Blog
Successful dealerships are innovative dealerships. Technology is an essential part of innovating, but adding new technology isn’t just about keeping up with the times. It’s about providing the best experience to keep customers coming back. So how do you decide which...
by DriveSure | Sep 6, 2019 | Dealer Blog
Customers come first. It’s the mantra of many dealerships, but it’s easy to say and harder to live out. That’s where the deeper value of upselling comes in. For top dealerships, it goes far beyond an increase in service revenue: it’s about educating your customers and...
by DriveSure | Aug 22, 2019 | Dealer Blog
Increasing service traffic is more important and more difficult than ever. 70% of customers who got their car from a dealer did not return for service in the past year, according to Cox Automotive. This creates a huge loss of revenue for the dealership because most of...
by DriveSure | Aug 8, 2019 | Dealership Service
Nothing in your dealership functions in a silo. Like it or not, your sales team sets the stage for customer retention to your dealership—and how they handle that responsibility can make or break the chance you have to wow your customers with your service department....
by DriveSure | Jul 3, 2019 | Uncategorized
Outstanding service is no longer just “service with a smile.” In a world focused on customer experiences, dealerships must offer above-and-beyond service that keeps customers coming back. It’s about making customers feel like a valued and significant part of your...