by DriveSure | Apr 7, 2020 | Dealership Service
Northbrook, Ill., April 07, 2020 — DriveSure, a customer retention product designed for new car dealerships by Krex, Inc., has compiled data on closed repair order volume to help new car dealerships understand and respond to changes in demand for vehicle maintenance...
by DriveSure | Mar 25, 2020 | Dealer Blog
A great dealership prioritizes communication with its customers, vendors, manufacturers, and coworkers. Whether it’s asking the right questions or being clear and intentional in responses and direction, straightforward communication is a quality a successful business...
by DriveSure | Mar 5, 2020 | Dealer Blog
It’s 2020. How do you communicate with your service customers and sales leads? If you’re not texting them, you should be. Today more than 80% of the U.S. population has a cellphone. And 79% of adults have a smartphone with them 22 hours a day, interacting with it...
by DriveSure | Feb 21, 2020 | Dealer Blog
Oil change stickers are today’s standard practice for reminding car owners about routine maintenance on their vehicles. It’s a simple, unobtrusive cue to schedule their next service. At best, though, the sticker only suggests a return date and mileage. The car owner...
by DriveSure | Feb 6, 2020 | Dealer Blog
Driven by the importance car manufactures put on customer retention, much of a dealership’s energy is put into making sure every customer’s experience in its service department is a satisfactory one. The sales-to-service handoff and a new car owner’s first service...