by DriveSure | Dec 22, 2020 | Dealership Service
Most new car dealerships know that getting customers to return for service is critical to success — both for maximizing fixed ops profits, and for generating new car sales through repeat buyers. After all, the service and parts department accounts for 49.6% of the...
by DriveSure | Dec 10, 2020 | Dealership Service
Do you know what your customers chose as their fourth most preferred amenity in our recent Dealership Service Retention Report? Vehicle pickup and delivery. For those under the age of 34, pickup and delivery even cracked the top 3 most desirable service department...
by DriveSure | Nov 24, 2020 | Dealership Service
This article was originally posted to DrivingSales.com More flexibility and convenience. Pickup and delivery. Spotlight on customer safety and comfort. Increased importance on used car service retention. These are all ways in which fixed ops and car dealer service...
by DriveSure | Nov 12, 2020 | Dealership Service
This article was originally posted to DrivingSales.com 2020 has been the year of adapting and adjusting. Every business has been affected by COVID-19 in one way or another, and while dealership service departments are basically back to pre-pandemic levels of volume...
by DriveSure | Oct 29, 2020 | Dealer Blog, Dealership Service
This article was originally posted to DrivingSales.com Back in April, which seems like a lifetime ago in 2020 time, new car dealerships faced great uncertainty as COVID-19 tightened its grip and spread across the country. In an effort to give dealership general...