by DriveSure | Jul 8, 2021 | Drive-Sure Blog
Electric vehicles (EVs) are quickly becoming the new norm, and service departments need to adapt to this reality. In the first quarter of 2021, battery-only EV sales soared 45% year over year, compared with 11% growth in the overall auto market, according to Cox...
by DriveSure | Jun 24, 2021 | Dealership Service
The service department is a crucial profit center for new-car dealerships. But earning and retaining the customers that make that profit possible isn’t easy. Aftermarket service providers are constantly working to win your customers over, and they’re often pretty good...
by DriveSure | Jun 4, 2021 | Dealer Blog
While new-vehicle sales have rebounded nicely following the pandemic-related depths of 2020, current production delays and overall inventory issues threaten growth within the new-car market. “There are nearly 1.1 million fewer vehicles in inventory at dealerships this...
by DriveSure | May 13, 2021 | Dealer Blog, Dealership Service
You won’t get a second chance to make a good first impression The relationship between a customer and a dealership’s service department doesn’t begin when the vehicle needs its first oil change. It actually starts as soon as the new vehicle owner agrees to sign on the...
by DriveSure | Apr 22, 2021 | Dealership Service
From hiring and training department heads to monitoring the daily operating control (DOC) to annual forecasting, resolving elevated customer complaints, and so much more —dealership general managers (GMs) have a bevy of responsibilities. And while the most successful...
