by DriveSure | Dec 9, 2021 | Dealership Service
This article was originally posted to DrivingSales.com Service advisors are the bridge between your customers and your service department, bringing in new repair orders and new profits. Which means, if they aren’t measuring up, your service department likely isn’t...
by Bill Springer | Oct 28, 2021 | Drive-Sure Blog
This article was originally posted to DrivingSales.com We help a lot of dealerships across the country attract and retain service customers, but many of our dealership partners are currently facing another challenge too: attracting and retaining quality auto...
by Bill Springer | Sep 30, 2021 | Drive-Sure Blog
This article was originally posted to DrivingSales.com Today’s service department is facing a supply and demand dilemma: increasingly busy service bays operated by increasingly less staff. A quandary which has led countless service department managers and directors to...
by Bill Springer | Sep 23, 2021 | Drive-Sure Blog
“It’s five times more expensive to acquire a new customer than it is to keep an existing customer.” This tried-and-true stat is a workhorse for industry leaders pushing their employees to increase customer retention. And for good reason. Long-term loyalty from your...
by DriveSure | Sep 9, 2021 | Drive-Sure Blog
This article was originally posted to DrivingSales.com Last year, dealership service sales were estimated to reach $49.5 billion in the United States alone. For dealerships focused on their business development (and even those who aren’t), stats like that are...
