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Create a Dynamic Customer Care Culture at Your Dealership

Create a Dynamic Customer Care Culture at Your Dealership

by DriveSure | Jun 12, 2019 | Uncategorized

Ever wonder why some customers don’t return to your service department? Prices too high? Too competitive of a market? According to a 2018 survey, people aren’t leaving businesses because of product or pricing. 67% leave because of poor customer service. While many...
Meet the Team: The Value of a Vehicle Service Department Tour

Meet the Team: The Value of a Vehicle Service Department Tour

by DriveSure | Jun 6, 2019 | Uncategorized

How likely is it that your customers will return to your dealership for their next car purchase? It depends where they go for service. According to Cox Automotive’s Service Industry Study, 74% of customers who returned for service within 12 months came back for their...

Successfully Transitioning Customers from Oil Changes to Scheduled Maintenance Services

by DriveSure | Jul 12, 2017 | Dealership Service, Drive-Sure Blog

Guest Post by Bill Springer Not so very long ago, new car dealership service directors could count on seeing their customers for car maintenance services multiple times per year.  Between the occasional warranty related repair and three or four oil changes,...

Dealerships – It’s Not Just About New Car Sales

by DriveSure | Apr 17, 2017 | Dealership Service

Because improved technology and assembly line advancements have made automobiles both more efficient and more reliable with fewer warranty issues, car dealerships must find ways to add value to their customers, and increase revenue. Selling Happens at All Levels of a...

Recent Posts

  • The Secret to Service Retention? Start Before They Leave the Dealership
  • Selling Like You Would to Your Mother: Lessons from Tully Williams
  • The Fixed Ops Playbook Has Changed: What’s Next in 2025?
  • Why Your Dealership’s Social Media Isn’t Working (And How to Fix It)
  • Are Recalls a Secret Weapon for Customer Retention?

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DriveSure makes it easy for new car dealerships to offer unbeatable vehicle maintenance and bring customers back for service, tires, and unplanned repairs. By providing a unique suite of benefits with each oil change, DriveSure dealerships stand out from the crowd and create lasting relationships with their customers. For vehicle owners, DriveSure benefits provide peace of mind on the road and make it easier than ever to resolve unplanned repairs and tire issues.

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