by branden | Sep 17, 2024
EPISODE 06 Corey Smith’s Playbook for Service Department Excellence Featuring Guest Corey Smith Episode Description How do some dealerships turn their service departments into customer retention powerhouses while others struggles to get buyers to return? Corey...
by Bill Springer | Sep 3, 2024
EPISODE 05 From Fixed Ops to Dealer Principal: A Blueprint for Dealership Success Featuring Guest Jerry Romano Episode Description How does a technician rise to become the owner of multiple successful dealerships? For Jerry Romano, it started by mastering service...
by Bill Springer | Aug 20, 2024
EPISODE 4 Dan Shine Discusses the Critical Role of Journalism in Automotive News Featuring Dan Shine Episode Description The internet has become plagued with incorrect news, but there are still good journalists out there who are doing honest work. Regardless of all...
by Bill Springer | Aug 6, 2024
EPISODE 03 Unlock Hidden Revenue: Optimizing Warranty Labor Rates and Parts Markup Featuring Guest Evan Kilchenstein Episode Description Imagine uncovering a hidden revenue stream within your dealership’s service department that could add thousands to your...