The Retention Formula: Insights from Tully Williams

The Retention Formula: Insights from Tully Williams

by | Apr 15, 2025

EPISODE 21 The Retention Formula Featuring Guest Tully Williams Episode Description Customer retention in the dealership service department is about more than just numbers—it’s about treating every customer as if they’re family and earning their repeat and...
Service Retention in 2025: What’s Changing & How to Adapt

Service Retention in 2025: What’s Changing & How to Adapt

by | Apr 1, 2025

EPISODE 20 Service Retention in 2025: What’s Changing & How to Adapt Featuring Guest Ujj Nath Episode Description The service retention landscape is shifting, and dealerships must adapt to stay ahead. With fewer new cars being sold in recent years, the traditional...
Turning Recalls into Revenue: The BizzyCar Blueprint

Turning Recalls into Revenue: The BizzyCar Blueprint

by | Mar 4, 2025

EPISODE 18 Turning Recalls into Revenue: The BizzyCar Blueprint Featuring Guest Ryan Maher Episode Description What if some of the biggest opportunities for service retention are hiding in plain sight? Recalls and mobile service often feel like operational challenges,...
Mastering Parts Operations to Boost Dealership Retention

Mastering Parts Operations to Boost Dealership Retention

by | Feb 18, 2025

EPISODE 17 Mastering Parts Operations to Boost Dealership Retention Featuring Guest Kaylee Felio Episode Description What’s the real key to turning first-time customers into lifelong dealership advocates? For many, the answer lies in an often-overlooked area: the...

DriveSure makes it easy for new car dealerships to offer unbeatable vehicle maintenance and bring customers back for service, tires, and unplanned repairs. By providing a unique suite of benefits with each oil change, DriveSure dealerships stand out from the crowd and create lasting relationships with their customers. For vehicle owners, DriveSure benefits provide peace of mind on the road and make it easier than ever to resolve unplanned repairs and tire issues.

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