by DriveSure | Aug 10, 2020 | Dealer Blog
This article was originally posted to DrivingSales.com It’s widely known that dealerships still have a lot of ground to make up when it comes to selling tires. According to Modern Tire Dealer, auto dealerships still handle just under 10% of the total tire market as of...
by DriveSure | Jul 20, 2020 | Dealership Service
Northbrook, Ill., July 20, 2020 — DriveSure, a customer retention product designed for new car dealerships by Krex, Inc., has released its 2020 Dealership Service Retention Report. This free, 36-page report explores the factors that cause customers to return to their...
by DriveSure | Jul 9, 2020 | Dealership Service, Drive-Sure Blog
This article was originally posted to DrivingSales.com A service advisor’s job is often one with a dozen things needing attention at the same time — greeting customers, passing on work orders, checking on parts, taking calls, making calls, and more. But as we’re often...
by DriveSure | Jun 25, 2020 | Dealer Blog, Dealership Service, Drive-Sure Blog
This article was originally posted to DrivingSales.com Service writers do a lot of things. They answer the phone and greet your customers. They master dealership technologies. They cross-sell and upsell. The list goes on and on. But, of all the things they do, the...
by DriveSure | Apr 9, 2020 | Dealer Blog
Do you have a business development center (BDC)? Have you thought about adding one? With the goal of developing sales and service business for a dealership, a BDC representative’s job is to manage a dealership’s inbound and outbound customer relationships — making...