by DriveSure | Mar 13, 2012 | Dealer Blog
We have worked with new car dealers since 1947. During that time, we have seen managers at all levels fearful of making decisions. Unfortunately, the act of not making a decision is THE DECISION that most commonly leads to FAILURE. With this in mind, we share wisdom...
by DriveSure | Feb 2, 2012 | Dealer Blog
In an effort to share best practices, Krex, Inc. launched the first of a series of online training modules aimed at improving the effectiveness and consistency of new car dealership personnel. The first two modules, “Drive-Sure Overview” and “Drive-Sure Building...
by DriveSure | Jan 17, 2011 | Drive-Sure Blog
We are pleased to provide 1,000s of customers with Drive-Sure® benefits each month. We know that you want to keep your vehicles running at peak performance, and we want to help ensure that you are taken care of on the road. This blog site is dedicated to help...
by DriveSure | Jan 15, 2011 | Dealer Blog
BusinessWeek recently announced its 2010 Customer Service Champs. The fourth annual customer service awards celebrated repeat winners and newcomers that figured out how to treat recession-weary customers right. Here are the top 5, and what they do differently to...