Harness the Power of the Sales-to-Service Hand-Off

We hope that you’re starting to see signs of rebounding vehicle sales revenue.  However, are you aware that parts and service revenue is what enabled most dealers to weather the vehicle sales spiral from 2008?  Nationally, parts and service revenue creates 53% of...

Have You Made The Decision To Succeed?

We have worked with new car dealers since 1947. During that time, we have seen managers at all levels fearful of making decisions. Unfortunately, the act of not making a decision is THE DECISION that most commonly leads to FAILURE. With this in mind, we share wisdom...