by branden | Dec 10, 2024
EPISODE 12 The Secret to Service Retention: Insights from Urban Science Featuring Guest Pieremichele Robazza Episode Description Why do some dealerships thrive in service retention while others struggle to bring customers back? What if the secret lies in data-driven...
by branden | Nov 26, 2024
EPISODE 11 Boosting Retention with a Tire-First Strategy Featuring Guest WES VOLKERT Episode Description Why do so many dealerships let tire sales—and customer retention—slip through their fingers? Wes Volkert, Parts Director and tire expert, breaks down how...
by branden | Nov 12, 2024
EPISODE 10 From 400 to 1,700: The Unstoppable Growth of Bozard Ford’s Mobile Service Featuring Guest Jeremy Stephens Episode Description Customers today expect more convenience than ever, and dealerships need to adapt to stay competitive. With growing demand for...
by branden | Oct 29, 2024
EPISODE 09 Leveraging Pricing Intelligence for Your Service Department Featuring Guest Joe Gibson & Melissa Marlatt Episode Description Why do some dealerships consistently outperform competition while others lose customers to aftermarket pricing? Intelicheck’s...
by branden | Oct 15, 2024
EPISODE 08 Inside the Mobile Service Model: What Every Dealership Needs to Know Featuring Guest Denise Leleux Episode Description Every customer is ultimately seeking convenience, so how can dealerships take advantage of the transformative power of mobile service...
