by Bill Springer | Jul 19, 2023 | Drive-Sure Blog
Northbrook, Ill., June 23, 2023 — DriveSure, which provides customer retention products designed for new car dealerships, has released its 2023 Dealership Service Retention Report. This free 38-page report explores the factors that cause customers to return to their...
by Bill Springer | May 12, 2022 | Drive-Sure Blog
If you’re already familiar with our flagship product, DriveSure, you might be surprised to hear how our company got its start. Before we served new-car dealerships, before Krex or DriveSure even existed, founder Marc Markey’s engine expertise was being tested in the...
by Bill Springer | Oct 28, 2021 | Drive-Sure Blog
This article was originally posted to DrivingSales.com We help a lot of dealerships across the country attract and retain service customers, but many of our dealership partners are currently facing another challenge too: attracting and retaining quality auto...
by Bill Springer | Oct 21, 2021 | Drive-Sure Blog
Thanks to advancements in engineering and manufacturing, vehicles are running longer and performing better than ever before. As a result, and much to the chagrin of your service department bottom line, they require less regularly scheduled maintenance. Good for your...
by Bill Springer | Sep 30, 2021 | Drive-Sure Blog
This article was originally posted to DrivingSales.com Today’s service department is facing a supply and demand dilemma: increasingly busy service bays operated by increasingly less staff. A quandary which has led countless service department managers and directors to...
by Bill Springer | Sep 23, 2021 | Drive-Sure Blog
“It’s five times more expensive to acquire a new customer than it is to keep an existing customer.” This tried-and-true stat is a workhorse for industry leaders pushing their employees to increase customer retention. And for good reason. Long-term loyalty from your...
