Service Advisors Must Sell To Maintain Dealership Profitability
Actively selling ALL vehicle needs AND dealership value is paramount to maintaining retail profitability in today's market.
Actively selling ALL vehicle needs AND dealership value is paramount to maintaining retail profitability in today's market.
You’ve purchased a new car and you want to take the best possible care of it, but you’re perplexed by all the choices when it comes to service....
We hope that you’re starting to see signs of rebounding vehicle sales revenue. However, are you aware that parts and service revenue is what enabled...
Chances are that your manufacturer has hammered home that each service RO must have a multi-point inspection attached. The obvious reason for this is...
We have worked with new car dealers since 1947. During that time, we have seen managers at all levels fearful of making decisions. Unfortunately, the...
In an effort to share best practices, Krex, Inc. launched the first of a series of online training modules aimed at improving the effectiveness and...
We are pleased to provide 1,000s of customers with Drive-Sure® benefits each month. We know that you want to keep your vehicles running at peak...
BusinessWeek recently announced its 2010 Customer Service Champs. The fourth annual customer service awards celebrated repeat winners and newcomers...