Here are some things we value...
Krex associates are smart, hungry, humble, respectful, and curious.
Krex is a hands-on company. Dig in and get your hands dirty.
We all make mistakes. Own it and help us get better as an organization because of it.
Making mistakes is better than faking perfection.
Hold yourself accountable.
Silence your phone and put it away while in meetings. The mere presence of a phone signals that our attention is divided, even if we don’t intend it to be. If you need it on hand because you are expecting an important call, simply declare it at the start of the meeting.
Deliver bad news in person or via phone call only. You owe it to the other person to discuss it person to person. Electronic messages, no matter how carefully crafted, can be easily misinterpreted because they don’t have the benefit of tone, body language or conversational context. When in doubt, pick up the phone.
Multitasking is a myth. You can do two things at once, but you can’t focus effectively on two things at once.
Our official dress code: Dress appropriately.
Turn your camera on for virtual conferencing. We want to be seen, even if the other party doesn’t have theirs on. While nothing will replace the value of face-to-face meetings, turning our cameras on helps bridge the gap, and allows us to better communicate with facial expressions and body language.
Over many decades, the Krex pen has become an icon of our culture. It should be given in a personal way, with eye contact, and handed directly to the person. Its purpose is to convey goodwill and friendliness, as well as give thanks. It can also be used to write with.
You not only have my permission to hold me and everyone in our organization accountable to these values, but you are expected to hold me and everyone in our organization accountable to these values.
— Bill Springer, President
