by DriveSure | Jan 23, 2020 | Dealer Blog
Most vehicle owners know that regular oil changes are necessary for proper car maintenance. But with so many choices for service, dealerships are finding that acquiring and retaining business and creating customer loyalty is not as easy as it once was. With factors...
by DriveSure | Dec 20, 2019 | Dealer Blog
If you are looking for a new way to gain and maintain market share of new car sales and service in your area, consider creating a geofencing strategy. Geofencing uses radio frequency identification (RFID), GPS, Bluetooth, and other technologies to trigger the delivery...
by DriveSure | Dec 5, 2019 | Dealer Blog
There’s a rarely-discussed reason that can cause even your most loyal customers to start going somewhere other than your dealership for service. Often, when a vehicle breaks down, the owner’s roadside assistance provider will take them to the nearest service...
by DriveSure | Nov 23, 2019 | Dealer Blog
Of the over 16,000 car buyers in a recent survey, just 42% indicated that they’d met members of the service department. That means that a whopping 58% either hadn’t been introduced to the service team or couldn’t remember the interaction.Like any other well-oiled...
by DriveSure | Nov 7, 2019 | Dealer Blog
A loyal customer is a valuable asset to your dealership. But in an age where customers have more options and information at their fingertips, especially when it comes to their vehicles, the question must be asked—is loyalty dead in the service industry? ...
