by DriveSure | Mar 15, 2017 | Dealer Blog
Make new friends, but keep the old… This is a ditty that many of us remember from our childhoods. However, the idea is especially true for car dealerships when it comes to keeping existing customer happy … and coming back. The challenge is maintaining a good...
by DriveSure | Dec 30, 2016 | Dealer Blog
In the past month or so, I’ve heard a lot of Service Managers and Fixed Operations Directors express that they’ve resigned to the notion that prices dictated by their manufacturers commoditize their routine services – especially oil changes. In other...