Blog
Does Your Dealership Have a Customer Feedback Loop?
Learn why customer feedback loops are so important to driving customer loyalty and retention at dealerships.
How to Delight During the Inventory Shortage & Why it Matters
Learn how to deliver a great dealership experience and boost customer satisfaction, even during the current inventory shortage.
How to Keep Your Team Sharp & Satisfied
Discover creative ways to keep your dealership employees sharp and feeling like valued members of the team.
Why Customers Aren’t Coming Back…and How to Change That
Even loyal customers have been known to leave a dealership for another service department. Find out the top five reasons why customers walk away and the strategies to prevent that from happening.
In Review: Measuring the Performance of Your Service Advisors
This article was originally posted to DrivingSales.com Service advisors are the bridge between your customers and your service department, bringing in new repair orders and new profits. Which means, if they aren’t measuring up, your service department likely isn’t...
Car Dealership Marketing: Metrics to Track (with Benchmarks)
Your car dealership marketing should be generating new leads and new revenue, but is it really working? Check out these key marketing metrics to find out how you rank and what you can do to improve your marketing strategy.
Solving for the Auto Technician Shortage: 10 Tactics to Try
Not sure how to improve your revenue without increasing costs? You’re not alone. Luckily, the answer is as simple as improving your efficiency. Learn how efficiency can help your grow revenue without growing your team (and your costs).
How DriveSure Helps Protect Service Visit Frequency
Discover how DriveSure benefits help incentivize customer loyalty and keep customers coming back for their regularly scheduled maintenance.
Doing More With Less: 9 Tips for Service Department Efficiency
Not sure how to improve your revenue without increasing costs? You’re not alone. Luckily, the answer is as simple as improving your efficiency. Learn how efficiency can help your grow revenue without growing your team (and your costs).
New Survey Data: How DriveSure Improves Customer Retention
How can we improve service customer retention? This age-old question haunts the minds of service department managers and directors. But what if there was an easy fix? Partnering with DriveSure not only elevates the customer experience but improves your customer retention.
Top Business Development Strategies for Service Departments
In today’s market, successful business development starts with your existing service department. Unlock new growth revenue potential with our four service department business development tactics.
Creating an Über Experience: Rideshare as an Amenity
What’s the easiest way to improve your customer experience? Level up your amenity offerings with a rideshare service. Your customers will never have to worry about a ride, and you will never have to worry about the competition.