Blog
Introducing Digital Roadside Assistance by DriveSure
Dealerships can now provide drivers with a scannable QR code that makes it easier than ever to get roadside assistance.
How Inventory Shortages Today Will Hurt Fixed Ops Tomorrow
Explore the challenges coming for dealership service departments, and what your dealership can do to get out ahead of them.
7 Ways Dealerships Can Plan for the Unplanned (Repairs)
When an unexpected repair pops up, vehicle owners look for the most convenient solution. Here’s how to make sure your dealership is the answer.
Doing More with Data: How to Maximize Your Dealership’s CRM
Learn how to get more out of your dealership’s CRM and how to personalize the customer experience using data insights.
What To Expect in Your First Year Working With DriveSure
Discover what to expect in your first year working with DriveSure through our detailed timeline of benchmarks and objectives.
Dealership Direct Marketing: 4 Direct Mail Tactics That Work
Discover why and how direct mail tactics still work for dealership direct marketing, even in today’s digital age.
Does Your Dealership Have a Customer Feedback Loop?
Learn why customer feedback loops are so important to driving customer loyalty and retention at dealerships.
How to Delight During the Inventory Shortage & Why it Matters
Learn how to deliver a great dealership experience and boost customer satisfaction, even during the current inventory shortage.
How to Keep Your Team Sharp & Satisfied
Discover creative ways to keep your dealership employees sharp and feeling like valued members of the team.
Why Customers Aren’t Coming Back…and How to Change That
Even loyal customers have been known to leave a dealership for another service department. Find out the top five reasons why customers walk away and the strategies to prevent that from happening.
In Review: Measuring the Performance of Your Service Advisors
This article was originally posted to DrivingSales.com Service advisors are the bridge between your customers and your service department, bringing in new repair orders and new profits. Which means, if they aren’t measuring up, your service department likely isn’t...
Car Dealership Marketing: Metrics to Track (with Benchmarks)
Your car dealership marketing should be generating new leads and new revenue, but is it really working? Check out these key marketing metrics to find out how you rank and what you can do to improve your marketing strategy.