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New Research: How to Win 10 Percent More Customers for Tires

New Research: How to Win 10 Percent More Customers for Tires

In DriveSure’s newly released 2023 Dealership Service Retention Report, we uncovered startling insights into the tire sales landscape at dealerships. Our research revealed a significant gap in customer awareness, with nearly a third of customers unsure if their dealership even sells tires.

New Data Shows More Dealership Customers Prefer Text Messaging

New Data Shows More Dealership Customers Prefer Text Messaging

With the level of competition in the vehicle service business, staying connected with customers is a constant challenge. Traditional communication methods like phone calls and emails are losing their effectiveness, leaving dealerships struggling to maintain strong...

DriveSure Releases 2023 Dealership Service Retention Report

DriveSure Releases 2023 Dealership Service Retention Report

DriveSure has released a free, 38-page report based on a recent survey of nearly 1,400 dealership service customers. The report contains insights into the factors that cause auto dealership service customers to return, factors that cause them to defect, their communication preferences, and how survey responses have changed since 2020.

4 Tips to Reduce Staff Turnover at Your Dealership

4 Tips to Reduce Staff Turnover at Your Dealership

Employee morale and retention are critical issues in new-car dealerships. High turnover not only damages business performance but also results in significant financial costs. To mitigate these problems, dealership owners and managers must take steps to keep their...

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