EPISODE 18

Turning Recalls into Revenue: The BizzyCar Blueprint

Featuring Guest Ryan Maher

Episode Description

What if some of the biggest opportunities for service retention are hiding in plain sight? Recalls and mobile service often feel like operational challenges, but they could be the key to driving revenue and reactivating customers you thought were lost for good.

In this episode, sponsored by DriveSure, Ryan Maher, CEO and founder of BizzyCar, joins us to uncover how shifting your perspective on these services can transform your dealership’s growth strategy. From reducing missed recall opportunities to using mobile service to expand capacity without adding bays, Maher breaks down practical strategies that boost retention, reactivate customers after years of inactivity, and even help solve technician shortages. Whether you’re trying to streamline operations or maximize every service opportunity, this conversation is packed with insights to help your dealership thrive.

Takeaways from this episode:

  • How to turn recalls into a customer retention strategy
  • The surprising revenue potential of mobile service
  • Why missed recall opportunities are costing your dealership—and how to fix it
  • How AI and automation can streamline service operations
  • Tips for increasing service capacity without expanding your facility

BILL SPRINGER

Host of Retention Roadmap
and president of Krex Inc.

Ryan Maher

CEO & Founder

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Mastering Parts Operations to Boost Dealership Retention

Mastering Parts Operations to Boost Dealership Retention

What’s the real key to turning first-time customers into lifelong dealership advocates? For many, the answer lies in an often-overlooked area: the parts department. In this episode, we uncover how inventory health, tire strategies, and better communication can transform your dealership’s retention game.

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