Trailer — Featuring Host Bill Springer
For every new car sold, only 30% of customers return to the dealership for regular service. But you don't have to settle for this!
Welcome to Retention Roadmap, the ultimate guide for new car dealerships striving to master customer retention and service success.
Discover why 70% of customers drift to independent garages once their warranty expires and how you can change that by delivering exceptional service that turns one-time buyers into lifelong clients.
In each episode, you'll learn from peers and industry experts on how to:
Together, let's gear up for success and make your dealership a retention leader.