The Sales-to-Service Handoff Checklist for Creating Lifetime Customers
With some creativity and consistency, your dealership can overcome the challenge of the sales-to-service handoff and turn your service department into the natural choice for that crucial first service visit, and whenever your customers need service in the future.
Lay the foundation
Learn what your dealership needs to ensure a perfect handoff for every sale from every salesperson.
Make the perfect handoff
Get the 7 things you should do with every handoff to impress your customers and make them want to return.
Master the Follow-up
Your handoff shouldn’t end when your customer leaves the dealership. These two tips will keep them engaged.