The Sales-to-Service Handoff Checklist for Creating Lifetime Customers
With some creativity and consistency, your dealership can overcome the challenge of the sales-to-service handoff and turn your service department into the natural choice for that crucial first service visit, and whenever your customers need service in the future.
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Lay the foundation
Learn what your dealership needs to ensure a perfect handoff for every sale from every salesperson.
Make the perfect handoff
Get the 7 things you should do with every handoff to impress your customers and make them want to return.
Master the Follow-up
Your handoff shouldn’t end when your customer leaves the dealership. These two tips will keep them engaged.