by DriveSure | Jul 18, 2019 | Dealer Blog, Dealership Service
How does your dealership communicate with customers? Great communication is an investment. Luckily the return is a big one: the return of your customers. Especially when increasing customer retention by 5% can increase profits by 25% to 95%. A focused effort on...
by DriveSure | Jul 12, 2017 | Dealership Service, Drive-Sure Blog
Guest Post by Bill Springer Not so very long ago, new car dealership service directors could count on seeing their customers for car maintenance services multiple times per year. Between the occasional warranty related repair and three or four oil changes,...
by DriveSure | Jun 6, 2017 | Dealer Blog, Dealership Service
“90% of dealership service customers that buy tires elsewhere never return to the dealership for service.” Americans are keeping their cars longer than ever before, often for 10+ years. Tires typically must be replaced after six years (or more often,...
by DriveSure | May 12, 2017 | Dealership Service, Drive-Sure Blog
The average dealership typically dedicates less than 5% of their website to the car service department. Yet only 10% of car buyers say they don’t look for car service department reviews prior to purchasing a vehicle. Additionally, a major concern for dealerships is...
