by Bill Springer | Oct 21, 2021 | Drive-Sure Blog
Thanks to advancements in engineering and manufacturing, vehicles are running longer and performing better than ever before. As a result, and much to the chagrin of your service department bottom line, they require less regularly scheduled maintenance. Good for your...
by DriveSure | Jul 8, 2021 | Drive-Sure Blog
Electric vehicles (EVs) are quickly becoming the new norm, and service departments need to adapt to this reality. In the first quarter of 2021, battery-only EV sales soared 45% year over year, compared with 11% growth in the overall auto market, according to Cox...
by DriveSure | Jun 24, 2021 | Dealership Service
The service department is a crucial profit center for new-car dealerships. But earning and retaining the customers that make that profit possible isn’t easy. Aftermarket service providers are constantly working to win your customers over, and they’re often pretty good...
by DriveSure | Jul 18, 2019 | Dealer Blog, Dealership Service
How does your dealership communicate with customers? Great communication is an investment. Luckily the return is a big one: the return of your customers. Especially when increasing customer retention by 5% can increase profits by 25% to 95%. A focused effort on...
by DriveSure | Jun 21, 2017 | Dealership Service
Article written by Bill Springer. Perhaps the most commonly performed procedure in the new car dealership service department is the oil change. Getting customers to return several times a year for this preventive maintenance service is perhaps the most telling...
