by DriveSure | Jul 18, 2019 | Dealer Blog, Dealership Service
How does your dealership communicate with customers? Great communication is an investment. Luckily the return is a big one: the return of your customers. Especially when increasing customer retention by 5% can increase profits by 25% to 95%. A focused effort on...
by DriveSure | Jun 21, 2017 | Dealership Service
Article written by Bill Springer. Perhaps the most commonly performed procedure in the new car dealership service department is the oil change. Getting customers to return several times a year for this preventive maintenance service is perhaps the most telling...
by DriveSure | Apr 18, 2017 | Dealership Service
It’s time to rethink how you communicate with your customers. 95% of adults own a cellphone of some sort and 77% of those phones are smartphones. Texting makes sense. It is popular, it is fast and it is convenient for your customers and for your service...
by DriveSure | Apr 17, 2017 | Dealership Service
Because improved technology and assembly line advancements have made automobiles both more efficient and more reliable with fewer warranty issues, car dealerships must find ways to add value to their customers, and increase revenue. Selling Happens at All Levels of a...
