We have worked with new car dealers since 1947. During that time, we have seen managers at all levels fearful of making decisions. Unfortunately, the act of not making a decision is THE DECISION that most commonly leads to FAILURE.
With this in mind, we share wisdom from Winston Churchill’s “Five Distinct Truths” about decision-making. At minimum, success in decision-making requires:
(1) That there is full authority to make the decision.
(2) That there is a reasonable prospect of success.
(3) That greater interests are not compromised.
(4) That all possible care and forethought are exercised in the preparation.
(5) That all vigor and determination are shown in the execution.
Tony Robbins is credited with saying, “If you do what you’ve always done, you’ll get what you’ve always gotten”. But, in today’s competitive automotive industry, we believe, “If you always do what you’ve always done, you WON’T GET what you’ve always gotten”. The competition is fierce, customer expectations have increased, recommended service intervals have extended. Now, more than ever, you have to make ACTIVE DECISIONS to SUCCEED. …And, more than anything, we want you to succeed!
We hope you find this guideline for decision-making useful. As always, please share your feedback by commenting below, via email @ firstname.lastname@example.org, online http://www.krexinc.com/request-more-information/, or on facebook https://www.facebook.com/KrexInc.